News | EMC

Brilliant results from our customer satisfaction survey

Our annual customer satisfaction survey has provided us with fantastic results. East Midland Coatings pride ourselves with the highest possible levels of customer service, so this feedback is great news for all involved.

The 2017 results have beaten previous year’s results in every possible category including coating quality, order progression and lead time performance. A testament to the hard work and effort put in by all member of staff at EMC. We also received the highest number of responses this year, so we would like to thank all of our customers who took the time to complete the questionnaire.

Despite the excellent feedback we have received from this survey, we aim to continually improve and have already implemented new systems to get even better results next year!

As always, we would love to hear from you if you have any finishing requirements so that you can experience first-hand our second to none customer service.